Customer service is more than the contact option after a completed purchase. Customer service is part of customer care if you provide the service to the customer before a purchase is made. With your customers and your business in focus, customer satisfaction should be achieved and maintained. In the best case, you consider necessary aspects already when planning your services or goods.
A new partnership between PayPodo and Verifo is announced. PayPodo operates as intermediary of Verifo, which is an e-money institution.
Content marketing is the most important strategy used by FinTech companies. If a company is putting effort into creating, publishing, and distributing digital content for a specific product, it will attract the customer and be considered good customer service.
PCI DSS is the abbreviation of Payment Card Industry Data Security Standards and this term stands for the regulation of the minimum standard of global data security when processing credit card data in the payment system.
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PayPodo operates under CustomHash AG, a company registered in Germany with Legal Entity Identifier 391200VTCFSYUNN7YA32 and with offices at Oberwallstraße 6/4, 10117 Berlin, Germany. CustomHash AG (Certificate) is an authorized Electronic Money Institution intermediary of Verified Payments UAB (Licence No. 27), which is a licensed Electronic Money Institution supervised by Bank of Lithuania under the Electronic Money Regulations.